Last updated: 6 October 2026
About this notice
This notice concerns the Hipex Agency website and enquiries about our creative, digital and technical services. Hipex Agency is based in Podgorica, Montenegro. For privacy questions or requests, contact info@hipexagency.com.
Information you provide
When you contact us, we receive the name, email address, phone number, subject and message you choose to submit. Please include only information needed to discuss your project; do not send passwords, payment details or sensitive personal information through the contact form.
How information is used
Enquiry information is used to respond to your request, discuss a possible project and manage the resulting business correspondence. Where applicable, this involves taking steps you request before a contract, carrying out a contract or our legitimate interest in responding to business enquiries. A project enquiry does not by itself subscribe you to a newsletter.
Website operation and external services
The website uses WordPress and service providers for hosting and email. Technical information, including IP addresses and browser information, may be processed to operate and protect the site. Access to enquiry information is limited to people and providers involved in handling the request and operating the service.
External resources
Some resources, such as web fonts, social links or embedded content, are supplied by external services. Loading external resources or following these links can disclose technical information to the relevant provider. Those providers have their own privacy notices.
Cookies
WordPress uses cookies for functions such as signing in and remembering settings. Browser settings let you manage or remove cookies. Restricting cookies can affect some website functions.
Retention
Enquiry correspondence is kept for the time needed to handle the request and any related project, and to meet applicable record-keeping requirements. The relevant purpose, ongoing correspondence, contractual duties and legal requirements determine the retention period.
Privacy requests
You can contact us to ask about information held about you or request correction or deletion. Depending on applicable law and the processing involved, other rights can include access, restriction, objection and portability. Some records may need to be retained for legal or security reasons. You can also raise a concern with the relevant data protection authority.
Contact
Send privacy requests to info@hipexagency.com, identifying the enquiry or information concerned. We may need proportionate information to verify that a request relates to your own data.
Public comments
Where comments are enabled, information submitted in a comment can be displayed publicly. WordPress may also process the visitor’s IP address and browser information for spam prevention. Please avoid including personal contact details in public comments.
Updates to this notice
This notice may be updated as the website or our services change. The update date is shown at the top of the page. Contact info@hipexagency.com if you have questions about the current notice.